Pet Supplies

Your dog should be able to stand up, turn around and lie down comfortably inside. As a guide, choose a kennel about 25% longer than your dog's body length, with a door a little taller than its shoulder height.

As a rough guide, allow about 0.3–0.4 m² of coop floor space per standard-size hen, plus outdoor run space to roam. Check each listing for the recommended number of hens.

Orders ship from our Australian warehouse the next working day after payment clears. Outside peak season, delivery usually takes about 3–8 working days in Victoria, 5–10 working days in NSW, SA, ACT and QLD, and 7–14 working days in WA, NT and TAS. Allow a few extra days during peak season. Full details are in our Shipping Policy.

Delivery costs vary by product and postcode. Each product page shows the delivery cost to your area, and the final cost is confirmed at checkout before you pay. Full details are in our Shipping Policy.

Yes. We accept change-of-mind requests within 14 days of delivery for items in their original packaging. Email us photos of the item first, and don't send it back until we approve the return. The refund is the order total minus the original postage, return postage and a 20% restocking fee. See our Refund Policy.

Contact us as soon as possible with your order number and photos or a video of the damage. We'll review it and arrange a fix, usually a replacement part, a replacement item or a refund. Phone 03 9000 0168 or email info@tanstella.com.au.

Yes. Products come with the manufacturer's warranty. To make a claim, contact us with your proof of purchase and details of the issue, and we'll guide you through repair, replacement or refund.

Yes. Choose Afterpay, Laybuy or PayPal Pay in 4 at checkout to split your purchase into interest-free payments. See Buy Now, Pay Later for how each one works.