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Description
COWHIDE BAR STOOL
Our cowhide collection is one of our best sellers at Phil Bee Interiors - and the cowhide bar stool is our latest addition. The combination of the cow-hide stool seat with the ash wood stool legs makes this perfect for rustic and eclectic interiors. The cowhide stool is also the perfect addition to bare, minimal kitchen counter spaces.
40X40X78cm
IMPORTANT : Since cow hides are like a fingerprint, no two skins are the same. As a result, the skin you ordered will be similar to our picture, but not identical selection is random. There will be variations in colour, patterns ,markings and tones. There may be also, small lines on the natural hide, these variations are not faults or defects, they are apart of the unique character of the natural hide.
We acknowledge that animal based or derived products are not for everyone. Typically, such products are sourced as by-products of the food production industry. Our trading terms with our suppliers require that all products meet or exceed strict Australian Government safety, testing, certification and import standards.
Specifications
D 40X40X Height 78cm
Cow hide, hardwood timber DISCLAIMER: WE SELL HAND PICKED, HAND CUT, HAND BUILT, HAND FINISHED FURNITURE AND ACCESSORIES USING TRADITIONAL METHODS. WE MAKE FURNITURE AND ACCESSORIES TO A STANDARD OF PRODUCT INTEGRITY, QUALITY AND FINISH. ANY IRREGULARITIES ARE CHARACTERISTICS OF ITS HANDCRAFTED ORIGINS AND IT IS ONLY NATURAL THAT OCCASIONAL DEVIATION IN COLOUR, GRAIN, TEXTURE AND CONSISTENCY OCCUR. IT IS EVEN POSSIBLE THAT SOME PARTS OF THE TIMBER MAY OPEN UP IN AREAS. THIS IS THE PART OF THE ORIGINALITY OF THE TIMBER, THE DISTRESSED FINISH, AND THE UNIQUENESS OF EACH PIECE.
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Refund Policy
At Tanstella, we prioritize customer satisfaction and strive to ensure a straightforward and fair return process. Below are our guidelines for returns, including how to make a claim and information on our warranty policy.
General Return Guidelines
If you need to return a product, please contact our customer service team immediately if:
Change of Mind:You've decided you no longer want the product.
Damaged During Transit:The product was damaged upon arrival.
Warranty Claim:You need to make a claim under the product's warranty.
To initiate a return or make a claim, please follow these steps:
Contact Us:Reach out to our customer service team via phone or email.
Provide Information:Include your order number, details about the product, and the reason for the return or claim. For damaged items or warranty claims, attach photos or videos as evidence.
Wait for Instructions:Our team will review your request and provide specific instructions on how to proceed.
Change of Mind Policy
Time Frame:We accept change of mind requests within 14 days of the item's delivery.
Return Request:Email us with photos or a video of the product's condition and an explanation for the return. We will assess eligibility for return.
Product Condition:Products must be in their original packaging for a change of mind return.
Return Approval:Do not return the product without our approval. Unauthorized returns will not receive credit.
Return Shipping:If we require the product's return, we will provide a return shipping label. Use our label for a return shipping cost refund.
Refund Calculation:
With Return Label:Total order amount minus initial postage, return postage, and a 20% restocking fee.
Without Return Label:Total order amount minus initial postage and a 20% restocking fee.
For RTS (Return to Sender) Cases:If you change your mind before receiving the item, the refund will be the total order amount minus initial postage and a 20% restocking fee.
Damaged Items and Warranty Claims
Damaged Items:For items damaged during transit, contact us with evidence of the damage for a swift resolution.
Warranty Claims:Our products come with a manufacturer’s warranty. To make a warranty claim, provide details of the issue along with proof of purchase. We will guide you through the warranty process, which may include repair, replacement, or refund.
Contact Information
For any questions, returns, or warranty claims, please contact us:
Our policy ensures that our returns and claims process is transparent and customer-focused. We are dedicated to providing a positive and seamless experience for all our customers. If you encounter any issues with your purchase or need further assistance, we are here to help and ensure that your concerns are addressed promptly and satisfactorily.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
