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Description
Portable Washer The portable washing machine provides a drain pipe and a collapsible drain basket, the body only weighs 1.5 kg, compact and easy to carry, it is an ideal choice for your apartment, dormitory, RV, travel or camping! It is also your ideal gift selection!
Powerful Decontamination This mini washing machine provides all-round imitation hand scrubbing, precise washing speed to achieve strong decontamination effect. Coming with blue ray, it is very suitable for washing small clothes such as baby clothes, underwear or socks, Stay healthy for you and your family!
Folding Design The small portable washing machine cleverly adopts a foldable design, which measures 29cm x 29cm x 29cm unfolded and 29cm x 29cm x 15cm when folded. Easy to store, fits easily between shelves or under a bed without taking up too much space in your home.
Easy to Operate The compact simple washing machine has a semi-automatic cleaning function with 3 mode timer buttons for 3 minute, 5 minutes and 10 minutes, and automatically resets when finished, so you can easily complete your various washing requirements. (PS. No need to put in the drainage basket when washing clothes, Fill 2/3 of the washing machine with water for better washing effect).
Safety & Energy Saving Our portable washing machine adopts the use of TPE and food grade silicone material, it is a great choice for your personal items, baby products, patients' families! Only 0.05 kWh of electricity is needed for each laundry. Save time, money, and effort while providing you with a high-quality healthy life!
Not Recommended:jeans, long skirts, bathrobes and other large clothes.
Machine Unfolded Size: 29cm x 29cm x 29cm Folded Size: 29cm x 29cm x 15cm Machine Weight: 1.5kg
Package Includes: 1x Drain Hose 1x AU Power Cord 1x Portable Washing Machine
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Refund Policy
At Tanstella, we prioritize customer satisfaction and strive to ensure a straightforward and fair return process. Below are our guidelines for returns, including how to make a claim and information on our warranty policy.
General Return Guidelines
If you need to return a product, please contact our customer service team immediately if:
Change of Mind:You've decided you no longer want the product.
Damaged During Transit:The product was damaged upon arrival.
Warranty Claim:You need to make a claim under the product's warranty.
To initiate a return or make a claim, please follow these steps:
Contact Us:Reach out to our customer service team via phone or email.
Provide Information:Include your order number, details about the product, and the reason for the return or claim. For damaged items or warranty claims, attach photos or videos as evidence.
Wait for Instructions:Our team will review your request and provide specific instructions on how to proceed.
Change of Mind Policy
Time Frame:We accept change of mind requests within 14 days of the item's delivery.
Return Request:Email us with photos or a video of the product's condition and an explanation for the return. We will assess eligibility for return.
Product Condition:Products must be in their original packaging for a change of mind return.
Return Approval:Do not return the product without our approval. Unauthorized returns will not receive credit.
Return Shipping:If we require the product's return, we will provide a return shipping label. Use our label for a return shipping cost refund.
Refund Calculation:
With Return Label:Total order amount minus initial postage, return postage, and a 20% restocking fee.
Without Return Label:Total order amount minus initial postage and a 20% restocking fee.
For RTS (Return to Sender) Cases:If you change your mind before receiving the item, the refund will be the total order amount minus initial postage and a 20% restocking fee.
Damaged Items and Warranty Claims
Damaged Items:For items damaged during transit, contact us with evidence of the damage for a swift resolution.
Warranty Claims:Our products come with a manufacturer’s warranty. To make a warranty claim, provide details of the issue along with proof of purchase. We will guide you through the warranty process, which may include repair, replacement, or refund.
Contact Information
For any questions, returns, or warranty claims, please contact us:
Our policy ensures that our returns and claims process is transparent and customer-focused. We are dedicated to providing a positive and seamless experience for all our customers. If you encounter any issues with your purchase or need further assistance, we are here to help and ensure that your concerns are addressed promptly and satisfactorily.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.