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Description
Product Description: This Multifunction Kitchen Utensils Condiment Storage Rack is a versatile and convenient solution for organizing your kitchen essentials. Made from high-quality plastic material, this storage rack is durable and easy to clean, ensuring long-lasting performance. The set includes a storage box, six seasoning boxes, six spoons, a mobile phone bracket, and a stand with three hooks, providing ample space for your condiments, spices, and kitchen utensils.
Key Features: All-in-One Kitchen Organizer: This storage rack combines a variety of kitchen essentials, including seasoning boxes, spoons, a mobile phone bracket, and hooks, providing a complete and tidy storage solution. Durable Plastic Construction: The storage rack is made from sturdy plastic material, ensuring durability and resistance to wear and tear, suitable for everyday use. Compact and Space-Saving: The compact design of the rack allows you to save valuable countertop space while keeping your kitchen neat and organized. Easy to Assemble: The storage rack is easy to assemble with included instructions, making setup a breeze. Multiple Uses: Not only ideal for storing condiments and spices, but the mobile phone bracket also allows you to follow recipes or watch cooking videos while preparing meals.
Package Includes: 1x Storage Box 6x Seasoning Box 6x Spoon 1x Mobile Phone Bracket 1x Stand with 3 Hooks
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Refund Policy
At Tanstella, we prioritize customer satisfaction and strive to ensure a straightforward and fair return process. Below are our guidelines for returns, including how to make a claim and information on our warranty policy.
General Return Guidelines
If you need to return a product, please contact our customer service team immediately if:
Change of Mind:You've decided you no longer want the product.
Damaged During Transit:The product was damaged upon arrival.
Warranty Claim:You need to make a claim under the product's warranty.
To initiate a return or make a claim, please follow these steps:
Contact Us:Reach out to our customer service team via phone or email.
Provide Information:Include your order number, details about the product, and the reason for the return or claim. For damaged items or warranty claims, attach photos or videos as evidence.
Wait for Instructions:Our team will review your request and provide specific instructions on how to proceed.
Change of Mind Policy
Time Frame:We accept change of mind requests within 14 days of the item's delivery.
Return Request:Email us with photos or a video of the product's condition and an explanation for the return. We will assess eligibility for return.
Product Condition:Products must be in their original packaging for a change of mind return.
Return Approval:Do not return the product without our approval. Unauthorized returns will not receive credit.
Return Shipping:If we require the product's return, we will provide a return shipping label. Use our label for a return shipping cost refund.
Refund Calculation:
With Return Label:Total order amount minus initial postage, return postage, and a 20% restocking fee.
Without Return Label:Total order amount minus initial postage and a 20% restocking fee.
For RTS (Return to Sender) Cases:If you change your mind before receiving the item, the refund will be the total order amount minus initial postage and a 20% restocking fee.
Damaged Items and Warranty Claims
Damaged Items:For items damaged during transit, contact us with evidence of the damage for a swift resolution.
Warranty Claims:Our products come with a manufacturer’s warranty. To make a warranty claim, provide details of the issue along with proof of purchase. We will guide you through the warranty process, which may include repair, replacement, or refund.
Contact Information
For any questions, returns, or warranty claims, please contact us:
Our policy ensures that our returns and claims process is transparent and customer-focused. We are dedicated to providing a positive and seamless experience for all our customers. If you encounter any issues with your purchase or need further assistance, we are here to help and ensure that your concerns are addressed promptly and satisfactorily.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
