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Description
Category:costmeic
Description:Sunscreen [for face/body] Adhesive cushioning film protects from ultraviolet rays (SPF50+PA++++) and provides a barrier to fine particles such as pollen*. Keeps your skin moisturized and plump. Gloss essence type. Contains moisturizing ingredients (hyaluronic acid, royal jelly extract, BG). Super waterproof. The mask is resistant to rubbing and does not come off easily. Prevents sebum from breaking down and can also be used as a makeup base. It can be removed with your usual detergent. *It does not prevent the adhesion of all particulate dirt.
Capacity:60g
Use Method:How to use Apply an appropriate amount little by little evenly onto the skin. After preparing your skin with basic cosmetics on your face and neck, apply it carefully. If the amount is too small, sufficient sunscreen effect will not be obtained. Be careful not to get the liquid directly on your clothing, and wait until it dries before wearing it. To maintain its effectiveness, please reapply frequently after wiping off sweat. When removing it, wash thoroughly with the cleanser you usually use (face cleanser, makeup remover, etc., body cleanser, etc.). Please be sure to close the lid after use.
Caution:please note before use Do not use if you have particularly sensitive skin. Do not use immediately after hair removal or on areas with skin abnormalities such as scratches, swelling, or eczema. while using it Please use carefully to check that there are no abnormalities on your skin. Discontinue use if it does not suit your skin, if you experience any abnormalities such as redness, swelling, itching, irritation, color loss (vitiligo, etc.) or darkening during use, or if similar abnormalities occur due to direct sunlight. Please consult a dermatologist. Symptoms may worsen if you continue to use it. Be careful not to get it in your eyes. If it gets in your eyes, rinse thoroughly immediately. Please be careful not to get it on your clothes. If your skin rubs against clothing, car seats, etc. after applying, it may leave a white residue on clothing, etc. If it gets on your clothes, please wash it carefully with detergent immediately. Also, please avoid using chlorine bleach as it may cause the affected area to turn pink or other colors. storage Do not place in high temperature locations or in direct sunlight. Please be careful where you place it to prevent children and people with dementia from accidentally ingesting it.
At Tanstella, we prioritize customer satisfaction and strive to ensure a straightforward and fair return process. Below are our guidelines for returns, including how to make a claim and information on our warranty policy.
General Return Guidelines
If you need to return a product, please contact our customer service team immediately if:
Change of Mind:You've decided you no longer want the product.
Damaged During Transit:The product was damaged upon arrival.
Warranty Claim:You need to make a claim under the product's warranty.
To initiate a return or make a claim, please follow these steps:
Contact Us:Reach out to our customer service team via phone or email.
Provide Information:Include your order number, details about the product, and the reason for the return or claim. For damaged items or warranty claims, attach photos or videos as evidence.
Wait for Instructions:Our team will review your request and provide specific instructions on how to proceed.
Change of Mind Policy
Time Frame:We accept change of mind requests within 14 days of the item's delivery.
Return Request:Email us with photos or a video of the product's condition and an explanation for the return. We will assess eligibility for return.
Product Condition:Products must be in their original packaging for a change of mind return.
Return Approval:Do not return the product without our approval. Unauthorized returns will not receive credit.
Return Shipping:If we require the product's return, we will provide a return shipping label. Use our label for a return shipping cost refund.
Refund Calculation:
With Return Label:Total order amount minus initial postage, return postage, and a 20% restocking fee.
Without Return Label:Total order amount minus initial postage and a 20% restocking fee.
For RTS (Return to Sender) Cases:If you change your mind before receiving the item, the refund will be the total order amount minus initial postage and a 20% restocking fee.
Damaged Items and Warranty Claims
Damaged Items:For items damaged during transit, contact us with evidence of the damage for a swift resolution.
Warranty Claims:Our products come with a manufacturer’s warranty. To make a warranty claim, provide details of the issue along with proof of purchase. We will guide you through the warranty process, which may include repair, replacement, or refund.
Contact Information
For any questions, returns, or warranty claims, please contact us:
Our policy ensures that our returns and claims process is transparent and customer-focused. We are dedicated to providing a positive and seamless experience for all our customers. If you encounter any issues with your purchase or need further assistance, we are here to help and ensure that your concerns are addressed promptly and satisfactorily.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
