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Description
Add Whimsical Charm with Santa's Festive Hot Air Balloon Ornament
Take your holiday decor to new heights with this beautifully detailed Santa's Hot Air Balloon ornament. Featuring a vibrant and intricate design, this piece creates a stunning visual effect, adding a touch of magic and wonder to any space. Please note, this is a 2D flat acrylic ornament, cleverly designed to give the impression of depth and dimension.
Stunning 2D Illusion Design: Crafted from flat acrylic, this ornament uses a high-quality, detailed print to create a captivating illusion of a three-dimensional hot air balloon, complete with Santa and his gifts.
Intricate & Vibrant Artwork: The double-sided print is rich in color and detail, from the festive garlands on the balloon to the tiny presents in Santa's basket, ensuring it looks great from any angle.
Durable & High-Quality: Made from sturdy, waterproof, and scratch-resistant acrylic with smooth, clean-cut edges. This ornament is built to be a cherished part of your holiday collection for years to come.
Versatile Holiday Decor: Perfect for hanging on the Christmas tree, as a window suncatcher, a wall decoration in your living room or bedroom, or even from a car mirror to spread festive cheer.
Lightweight & Easy to Hang: Comes with a pre-attached loop for easy hanging. Its lightweight design means it will not weigh down tree branches.
Product Specifications:
Material: High-Quality Acrylic
Design: 2D Flat Printed Ornament
Dimensions: Approx. 19cm (Height) x 15cm (Width) x 0.5cm (Thickness)
Weight: Approx. 80g
Package Includes:
1 x Santa Hot Air Balloon Acrylic Ornament
Important Safety Information & Disclaimer:
This product is a decoration, NOT a toy. It is made of acrylic and can break if dropped. Please handle with care and keep out of the reach of young children and pets.
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days;
For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
For customers in WA, NT, and TAS, approximately 9-12 working days.
Estimate shipping
Refund Policy
At Tanstella, we prioritize customer satisfaction and strive to ensure a straightforward and fair return process. Below are our guidelines for returns, including how to make a claim and information on our warranty policy.
General Return Guidelines
If you need to return a product, please contact our customer service team immediately if:
Change of Mind:You've decided you no longer want the product.
Damaged During Transit:The product was damaged upon arrival.
Warranty Claim:You need to make a claim under the product's warranty.
To initiate a return or make a claim, please follow these steps:
Contact Us:Reach out to our customer service team via phone or email.
Provide Information:Include your order number, details about the product, and the reason for the return or claim. For damaged items or warranty claims, attach photos or videos as evidence.
Wait for Instructions:Our team will review your request and provide specific instructions on how to proceed.
Change of Mind Policy
Time Frame:We accept change of mind requests within 14 days of the item's delivery.
Return Request:Email us with photos or a video of the product's condition and an explanation for the return. We will assess eligibility for return.
Product Condition:Products must be in their original packaging for a change of mind return.
Return Approval:Do not return the product without our approval. Unauthorized returns will not receive credit.
Return Shipping:If we require the product's return, we will provide a return shipping label. Use our label for a return shipping cost refund.
Refund Calculation:
With Return Label:Total order amount minus initial postage, return postage, and a 20% restocking fee.
Without Return Label:Total order amount minus initial postage and a 20% restocking fee.
For RTS (Return to Sender) Cases:If you change your mind before receiving the item, the refund will be the total order amount minus initial postage and a 20% restocking fee.
Damaged Items and Warranty Claims
Damaged Items:For items damaged during transit, contact us with evidence of the damage for a swift resolution.
Warranty Claims:Our products come with a manufacturer’s warranty. To make a warranty claim, provide details of the issue along with proof of purchase. We will guide you through the warranty process, which may include repair, replacement, or refund.
Contact Information
For any questions, returns, or warranty claims, please contact us:
Our policy ensures that our returns and claims process is transparent and customer-focused. We are dedicated to providing a positive and seamless experience for all our customers. If you encounter any issues with your purchase or need further assistance, we are here to help and ensure that your concerns are addressed promptly and satisfactorily.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
